Eczacıbaşı Information and Communication Technologies (Eczacıbaşı ICT) is a provider of information technology solutions and services with more than 25 years of experience.
Eczacıbaşı ICT has two main technology and managed services areas providing comprehensive solutions for applications support and development services as well as for infrastructure and managed services. The business units in each area cover specific areas of expertise from e-signature solutions, portals (Microsoft SharePoint, IBM WebSphere), knowledge and business process management solutions, mobile application development, customer relationship management solutions, ERP, Business Intelligence consulting services, data center operations, network and security operations, virtualization solutions to disaster recovery and business recovery services.
Data Center Management
Eczacıbaşı ICT has one of the largest and most sophisticated data centers in Turkey, where it hosts more than 1000+ servers belonging to internal and external customers. It also runs data centers for the authorized electronic security certificate provider E-Guven and Turkcell’s 7×24 mobile signature operation.
Accreditation and Quality Initiatives
Eczacıbaşı ICT joined the first wave of companies accredited to provide software, licensing and IT consultancy to companies in the Turquality program, Turkey’s state-supported global branding program.
To ensure that it meets the needs of customers and other stakeholders’ service expectations, Eczacıbaşı ICT has certified ISO 9001 Quality Management, ISO 27001 Information Security Management systems, and PCI Data Security Standard (PCI-DSS) certification.
Software and Solutions
Eczacıbaşı ICT maintains an expertise in all new industry technologies and processes, such as Cloud Technologies and new offerings in IaaS (Infrastructure as a Service), PaaS (Platform as a Service), SaaS (Software as a Service) and Shared Service Centers (SSC). Another area the company has focused on, and where it is the first in Turkey, is SaaS HR Management tools and systems for small and medium-sized clients.
While successfully providing many outsourcing services to clients, Eczacıbaşı ICT is also developing innovative products or services.
Examples of some of its achievements are:
- Becoming one of the SAP-certified hosting partner in Turkey,
- Introducing virtualization services as a step towards cloud computing services, and creating an entirely new cloud infrastructure for cloud broker companies,
- Delivering wall to wall IT services, including security and network solutions.