Problems Experienced
- Period of business processes being too long
- Communication with the customers
- Integration of processes with the banking and financial software
- Regulatory Rules
- Document management
Solutions
- Detailed analysis and optimization of processes
- Automatic reply to the requests of clients by means of SMS, Web and e-mail
- XML in the integration of web services, applications
- Real time warning systems, reminders, exceptional status management, record tracking and detailed reporting
Return on Investment
- Fastness in in-company processes,
- Increase in the quality of service provided to the customer, reduction in the call center calls
- Continuous integration, data reliability, prevention of double entry
- Efficiency in costs
